Return Policy

We offer a 7-day money-back guarantee on all orders.

If you are not satisfied with your purchase, you may request a return or refund within 7 days of receiving your order.

Eligibility for refunds:

• The product must be unused and in original condition.

• Proof of purchase (order number or email confirmation) is required.

Non-refundable cases:

• Damage caused by misuse or improper handling

• Requests made after 7 days of delivery

Once your return is approved, refunds will be processed back to your original payment method within 5–7 business days.

To start a return or refund request, contact us at:
📧thepetssmooth@gmail.com